Congratulations! You’re driving a Mazda, one of the most reliable and trusted vehicles on the road today!
To back up that promise of reliability, Mazda provides a 3-year / 36,000 mile New Vehicle Limited Warranty AND a 5-year / 60,000-mile limited powertrain warranty.
However, there are some guidelines that you’ll need to follow to ensure that your warranty stays intact and you aren’t left footing the bill for repairs that would otherwise be covered.
So, let’s take a quick look at what you need to know to maintain your factory warranty.
Quick Note: Be sure to reference your vehicle’s warranty documentation for a more in-depth look at your warranty requirements.
NEW VEHICLE LIMITED WARRANTY
This warranty covers defects in materials and workmanship of all parts and components supplied by Mazda for 3-years or 36,000 miles (whichever comes first).
Simply put, if Mazda made it and it fails, it’s covered. There are a couple of exceptions related to A/C refrigerant and service adjustments, however, so be sure to check your warranty booklet for those.
There are a few things that are expressly NOT covered by this warranty… I’ll break those down for you below:
1. Factors Beyond the Manufacturers Control
Don’t misuse your Mazda. This means:
- No sweet jumps or rad stunts
No racing that dude revving his Hemi
Don’t use your Mazda as a snowplow (or sandplow?)
Avoid any other shenanigans that your grandmother might frown upon
This also includes:
Accidents such as collision, fire, flood, theft, or angry exes with a crowbar
Mazda’s that have been altered, modified, or tampered with
Damage or surface corrosion from all the nasty stuff that falls from the sky or flies up from the road here in Florida (see our paint protection and ceramic coating services for protection from these elements).
Cosmetic damage from that rogue gravel truck ahead of you on the interstate…
Pretty reasonable, right?
2. Damage Due to Lack of Maintenance or the Use of Wrong Fuel, Oil, or Lubricants
The best way to protect against this? Service your vehicle at a Certified Mazda Dealer! (May we suggest Sport Mazda?) Otherwise, crack open that owner’s manual and be sure to ask the right questions to your local mechanic! Failing to properly maintain your vehicle could result in a voided warranty.
3. Normal Deterioration
Normal wear and tear. You know, the usual suspects — discoloration, fading, deformation, blur, etc.
Surface corrosion on any part other than the body sheet metal panels.
4. Maintenance is at Owner’s Expense
Pretty straightforward. Unless you purchased a maintenance package from the dealer, routine maintenance is your responsibility.
5. Altered Mileage
Just don’t do it.
6. Extra Expenses and Damages
If your vehicle is out of commission, Mazda won’t reimburse you for the flight that you miss or pay for the vacation you have to bail on.
Your tires are warrantied by the tire manufacturer. Check out your warranty booklet for more information.
Now that we’ve covered the DON’TS… Let’s talk about the DOS:
Mazda has your back, but they do ask that you follow the maintenance schedule laid out in your owner’s manual. All maintenance should be done on time and the proper fluids used.
Also, be sure to keep all of your maintenance records, receipts, repair orders, and any other documentation you are provided.
If you chose to do any maintenance on your own, YOU MUST keep a detailed record of services performed and fluids used. There’s a Scheduled Maintenance Record at the back of your warranty booklet where you can keep track of your work.
Don’t beat up your Mazda, use the correct fluids, keep track of all services completed, and you’ll be fine.
POWERTRAIN LIMITED WARRANTY
The powertrain warranty covers components in your engine, transmission and transaxle, and front and rear drive system for 5-years or 60,000 miles. (Click here for a list of all covered powertrain components)
What is NOT covered is the same as the New Vehicle Limited Warranty and your responsibility to maintain the vehicle properly remains.
Again, you must keep a detailed record of all work performed and any warranty work must be completed at a Certified Mazda Dealership.
The Bottom Line:
Mazda has a long track record of dependability and commitment to customers. If you follow the guidelines laid out here and in your owner’s manual, you should have no problem maintaining your warranty.
Don’t forget to review your Owner’s Manual and Warranty Guide for all of the specifics! If you have any questions, please leave a comment below and we’ll get back to you as quickly as possible.
Enjoy your Mazda!